Wednesday, July 29, 2009

Interview Questions

What are your intententions if hired?
A- Do you intend on receiving experience here and then leaving?
B- Do you see a future for yourself here? If so will you make your career with us?

If a promotion calls for it, are you capable and willing to move?

The Continuation of Technology

What is change? Change is a constant! However, the ability to change is based on the leadership of many in the organization. In order to be better prepared for change, learning should also become a constant within the organization. How can this be accomplished? Will this interfere with production and service delivery of our organization? With regarding change, go to the article Personal Learning Environments and click on the PLE. This gives you the history of PLE. By viewing the years and technological changes within those years, we can see that many things have changed, and they will continue to change. The best answer is at our finger tips. Really it is true. One word says it all, “TECHNOLOGY”. The world is at our finger tips through the use of the personal computer, (PC). Let me rephrase that, it is for people who understand modern technology. Meaning, take the time to learn the technology and then pass it on to your organization. Again, how can this be accomplished? By being involved and understanding web 2.0 learning. This involves the use of socialized web sites. The computer has made it possible for people to share everything from stories, recipes, and experiences to education. This is a huge development to the academic community. This is a type of social collaboration and is very active in all parts of the world. An individual can set up and control their learning. Online class to me is an early type of web 2.0 learning. One can still work and educate themselves with relative ease. In regards to the one article, from Ingo Blees and Marc Rittberger, German Institute for International Educational Research, the learning environment is like a portal. The online classes that I have had involve participation between the students and the teacher. Depending on several factors the class can be good or bad. I suggest that put forth your best effort, do your work, ask questions, and you will get out of your experience what you put into it. What I enjoyed was the participation by the instructor in the discussion questions, the resources they brought, suggestions, and their combine contributions. I was once very negative about the new technology, (Computers), now I cannot imagine going a single day with using one. This is why I truly believe that we must adapt to change because change is a constant! Web 2.0 Learning Environment: Concept, Implementation, Evaluation www.elearningeuropa.info/files/media/media19743.pdf - Similar Web 2.0 Environments Support to the Web Learning Community doi.ieeecomputersociety.org/10.1109/KAM.2008.176 - Similar by X Fan - All 5 versions Personal Learning Environments www.microbiologybytes.com/tutorials/ple/index.html - Cached - Similar Web 2.0 Learning Environment: The article covers the concept, implimentation, and evaluates web 2.o learning environment. tags: no_tag Web 2.0 Environment's Support to the Web Learning Community If you have ever wanted support for web learning, you have found it. tags: no_tag Personal Learning Environment This systems helps you to take control and manage your own learning.

Wednesday, July 15, 2009

Bridging the Generation Gap at Work

  • Finally! There is help on how to overcome the generation gap in the workplace and managing generational differences that are a natural part of the cross-generational workforce. In this seminar, participants learn interpersonal skills to overcome generational differences that can create miscommunication and conflict within the cross-generational team and the entire workplace. Alliance Training and Consulting, Inc.

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  • The diversity in generations in the workplace can become a huge problem if you let it. However, by researching the generation gaps, and fostering a strategic plan, these gaps can be overcomed and progress can be made.

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  • A very good article to give us insight in the mix of generations in the workplace.

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Posted from Diigo. The rest of my favorite links are here.

Mixing and Managing Four Generations of People


Posted from Diigo. The rest of my favorite links are here.

Wednesday, July 8, 2009

Home Work for July 8, 2009

Discussion Items (Page 200) 1: What is the importance to an administrative professional of managing the flow of records throughout the company? What effect have HIPAA rules had on records management? Efficient record keeping has been in use since before the Roman Empire emerged. Record keeping is a vital key to an organization, but an even more important aspect is the fluent flow of the records. Convince of file retrieval should be a top priority. Knowing exactly where a file is saves time, and time is money. Having and maintaining an efficient storage system is of the utmost importance. Manual Storage  Manual Alphabetic File  Manual Subject file  Three-Level Subject Index  Manual Graphic File  Manual Numeric File Manual Filing Procedures  Inspecting  Indexing  Coding Database Cycle HIPPA has had a tremendous impact on record keeping. The file must be kept very private with only authorized access to them. This means that the security level for accessing these files must be built up and maintained. The record keepers must continue further training in order to keep up with the demand of record privacy. 2: Explain what it means to have a systematic approach to records management. A systematic approach system is one that controls the record concept from conception to infinity. Having a record system for filing documents, for example, in a safe place, yet with quick access is a very productive and efficient method of handling and storing documents. 3: Compare the capacities of the different electronic external storage media and discuss their advantages and disadvantages. Paper Records Advantages  They require no power  Manual systems are small  Key operated safety device  Infrared photoelectric beam  Badge swipe identification Disadvantages  Crank Operated Electronic Records  Provide electronic storage and retrieval  Serve as an access device for scanned and electronically generated documents.  Maintain records inventories.  Retrieve documents stored electronically.  Stored records retention and destruction data. 4: What is the future of paper records and what impact, if any, will this have on the responsibilities of an administrative professionals? Even though electronic systems can and does save money, I feel that paper will be part of the record process for some time. Although the amount of paper that was used has been decreased, the need for hard copies (paper) still exists. Most doctor offices have a paper file on their patients. Many organizations follow this lead. For storing records, paper cannot compete especially when we are talking space. As new innovations and electronic creations continue to appear, the paper records will dwindle down quite dramatically. 5: List and explain the steps for effective decision making as it applies to the records management function.  Making the right decision: This requires a little brain storming and imagination. You need to ask yourself many questions about how important the document is to help access the order and style of filing it. Imagine if the document was yours and someone else was filing it; how would you want it filed?  Paper & Electronic: In some instances you will need to have a paper and an electronic file of certain documents. You should set up certain criteria’s for these certain occasions. In many types of businesses and organizations, the working file may be only paper, but sometimes will include electronic files. For years doctor offices and dentist offices have relied on a paper filing system for the patient’s files. However, over the years these offices are evolving towards the electronic filing systems.  Think ahead: Change is a constant. Try to imagine issues that5 may arise in filing records and come up with thoughts and possible solutions. When you do this, it is much easier to handle a problem and you are able to do it with less stress.  How will the document be asked for again: Many documents are asked to be sent electronically. However there are occasions where a paper file will be needed. You need to evaluate the many different types of files and react to them accordingly. In most cases you can and will be able to develop your own system.  How often will the document be required: Depending on the frequency the document will be asked for will help you in determining how to exactly file the document. A document that is needed on a daily basis will be better off filed electronically for ease of use.  What will be the time frame for accessing it from the files: Files that need to be pulled on a moment’s notice will need to be accessible very easily. Strategies that I will employ Leadership: 1st: Lead by example. How can you expect someone to follow you if you will not do what you ask them to do? This, in my opinion is one of, if not the moist powerful leadership trait there is. 2nd: Confidence. This trait can become a doubled edge sword if you let it. Meaning, it takes confidence to lead, but becoming over confident can lead to arrogance, and eventually failure. 3rd: Enthusiasm. To motivate it helps to be motivated. Asking your employees to do a hard task and then saying, “I know you will fail”, will most likely cause them to fail. So always use encouragement and inspire those who work for you. Teams: When leading a team, one may get the impression that they are being a parent. A team may have a few spit and sputters, and the way the team leader handles the bump will help direct the team in a certain direction. As a leader, I will try and always lead with honesty and integrity. I will be fair and support all of the team members equally. There are five stages to team building, which are listed below.  Forming This is where the team is selected and put together.  Storming This is where a power struggle for leadership may occur.  Norming Things are starting to shape up and task are being handed out.  Performing The team is actually functioning, and hopefully progress is being made.  Adjourning The team has completed their assigned task and are debrief and the team is dissolving. Rewards and Recognition: Money and awards do stimulate employees, but I believe in a reward program that delivers true and honest respect. Rewarding a person with material and monetary things will inspire them, but I feel that a person’s heart will not be totally on board. Meaning, a person should already be trying their best, and an appreciation should be given, I just do not believe that a person should be bribed to do the work that they were hired to. They should be encouraged to accomplish the objectives. Workplace Culture: A: Training B: A monthly report from each department, explain the corporate culture;  Good  Bad  Improving  We need to change the corporate culture environment C. Brainstorming parties which include everyone-Lunch “Pizza”, etc…